Quality American Made Hats since 2001

 Nethats Shipping & Delivery Information 

While we effort to ship all orders as quickly as possible please note that orders placed after 1PM. EST. may be processed the following business day. Please take this into consideration when placing time sensitive orders.
BUSINESS DAYS: are defined as Monday thru Friday. When estimateing your delivery please do not include the day you placed the order, Saturday, Sunday or Holidays. Orders placed on Fridays after 1PM. EST. are typically entered as Monday orders. Please take this into consideration when selecting your method of shipping for time sensitive orders. If your order requires special accommodations, such as Saturday Delivery, Please Call 973.244.9100.  **Please note that Nethats cannot assume liability for delivery delays caused by severe weather conditions or failed delivery attempts.
INTERNATIONAL ORDERS: All international orders placed on-line are shipped via the U.S. Postal Service. Tariffs, Taxes, Duties & Brokerage Fees are the sole responsibility of the customer or recipient. Please check with local authorities prior to ordering. **Please Note: We have temporarily limited international shipping on line due to inaccurate dimensional shipping calculations. You can email a copy of your shopping cart and we will provide you with an accurate shipping quote. We hope to have this issue resolved shortly.
APO's: APO orders ship via the U.S. Postal Service only. We cannot insure packages or guarantee delivery times when shipping to APO's or other military installations. 
ADDRESS CORRECTIONS & UPDATES: The U.S. Postal Service does not currently have a mechanism in place for updating delivery addresses once a package is in transit. Package loss due to providing incomplete or incorrect addresses are the customers responsibility.
CLAIMS FOR LOST PACKAGES: U.S. Postal Service Policy dictates that we are required to wait 21 Business Days for Domestic Shipments and 45 Business Days for International Shipments before we are permitted to file a claim. PLEASE NOTE: When shipping to Italy we are required to wait 60 days. Please take this into consideration when selecting your method of shipping. This information is NOT applicable for Fedex shipments. 
Please Note: We reserve the right to switch carriers with "equivalent levels of service" to meet our on-line shipping estimates due to a particular carriers requirements and regulations. Fedex, UPS and USPS use weight & dimensions to calculate their shipping charges. We simply default to the carrier which best suits the package size.